In the push to digitize, many construction firms jump straight to adopting new tools. But they always tend to skip a crucial step before making the purchase: identifying your specific workflow pain points. It is like wanting to buy an expensive DSLR when all you need is a decent mobile camera. Identifying pain points is the first and most important thing to do before jumping into digitalization.
From our experience, we created this small list of starter questions to consider when diagnosing challenges in your construction processes:
1. Project Timelines 📅
– Are certain phases consistently delayed?
– What are common bottlenecks you observe?
– Are you spending a lot of time in unnecessary unproductive activities?
2. Communication Flows 📱
– How effectively does information move between office and field?
– Are there frequent misunderstandings or data loss?
– Are you able to get complete picture of your project progress?
– Do you see any challenges in document & data management?
3. Resource Allocation 🏗
– How efficiently are your equipment and materials utilized?
– Do you observe overconsumption of material or frequent breakdown of machines?
– Do you feel you are under-staffed or over-staffed?
4. Quality Control 🔍
– Where do rework and errors most often occur?
– How effective is your current QA/QC process?
– What is the root cause of most of reworks?
5. Safety Incidents 🦺
– Are there any patterns in your safety reports?
– How quickly are issues identified and addressed by your teams?
6. Financial Performance 💰
– Where do cost overruns typically happen?
– Are there unexpected expenses that keep cropping up?
7. Client Satisfaction 🤝
– What feedback do you consistently receive from your clients?
– Are there common complaints or praising points?
8. Team Morale 👥
– Which processes frustrate your team the most?
– Where do they feel the most inefficiencies lie?
– How can they be more motivated to innovate?
Remember, identifying pain points is a complex process that often is ignored. It’s about asking the right questions and knowing where to look. While it may be overwhelming, this change can transform the organization.
At Cognito Consulting, we do a review meeting with relevant stakeholders and team members to understand current organization structure and discuss the issues and challenges. As an output you will receive one page report with custom opportunities, references and next steps.
If this interests you and your organization, then feel free to reach us out.
📧 Email us : cognitoconsulting09@gmail.com
🌐 Visit our website: www.consultcognito.com